Three cases of red, two rose and one white.
However, I made the fatal mistake of leaving the house when the delivery was due and leaving hubby in charge.
When I returned I took one look at the boxes and said, "That's wrong".
There was a box of French red I hadn't ordered and a box of my rose was missing.
Hubby hadn't thought to check the delivery against the delivery note.
I rang up to explain and ask them to take away the incorrect box and delivery the correct one.
"I can't do that", the man said, "I can refund you the amount for the box of rose"
"And what about the incorrect box?" I asked.
"You can keep that" he said.
"But it isn't the wine I wanted", I said.
"But can you drink it?" he asked.
What really annoyed me was that he seemed to think I should be placated by a free box of wine, instead of apologising for their error and correcting their mistake.
Compensation culture at work!