You may remember my annoyance at the disappointing time my husband had on his birthday treat from me; A Platinum Experience of A Question of Sport that turned out to be more brass than platinum. (I'm not recounting the whole story, if you missed it click here)
Yesterday I received my reply and I have to say, not bad customer service from Live Nation. A personalised letter addressing each of my points after investigating them, some calculations of the refund (which I mostly agree with) and a cheque for a reasonable amount. I am happy that the matter has been resolved.
With the cheque burning a hole in my pocket I thought I would buy some tickets to something else for husband and I to go to. I knew that there was a gig coming to Manchester that I really wanted to go to and the tickets went on sale on Monday. I also knew that it was likely to have sold out in hours, but I tried.
I tried one date, sold out.
Another, sold out.
Another, sold out.
And so it went on.
Eventually, I thought I'd try one last date and guess what?
Two tickets available!
I nearly dropped my laptop.
So we're off to:
9 comments:
That's brill - glad it worked out for you!
Hey. That's good. Enjoy Peter Kay!
I had a feeling you were talking about Peter Kay - my absolute favourite comedian. I am soooo jealous!!
CJ xx
lucky you!
Ooh I.m going to see him next April, I bought the tickets for Christmas presents 2009 !
Nice to see you got good customer service and can go to another great gig as a result - enjoy!
Fab.... I LOVE Peter Kay.
And here I thought it was going to be Take That :)
Have a great time!
So pleased at the outcome.
Maggie X
Nuts in May
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